Your ordered a bag and you don’t like it as expected? In this case you may return the bag. Kindly consider the following regulations:
The legal right of withdrawal is valid (see withdrawal).
Check the ordered bag with patience. If you don’t like it, you may return it within 14 days. Please consider that we can only take back unused and flautless products. Therefore, the labels should not be removed and the bag should not be used, not soiled, washed or otherwise treated. The return shipment is at your own risk and expenses.
For the processing of returns kindly consider these general notes:
Use the withdrawal form and indicate the reason for the return of the bag. Then, the bag should be returned in their original packaging and including all parts of the original packaging. Kindly take care that the bag is not folded or press when laying it into the package. Attach the filled out withdrawal form and close the package. If the original package is no longer available, customer should use another package adequately to protect reasonably against transport damage and to avoid damages claims due to damage caused as a result of defective or inadquately packaging.
Send your return to:
Harold’s Lederwaren GmbH
Lämmerspieler Strasse 40-42
63179 Obertshausen
Germany
Kindly consider a processing time of your return of 21 days. Thank you for your understanding.